Cotai Water Jet New Airport Route Service

Cotai Water Jet New Airport Route Service - Airport Express
Cotai Water Jet New Airport Route Service

Cotai Water Jet introduces a brand new Airport Route/Airport express service to passengers who pre-Book Cotai Water jet Airport route ferry Ticket.

New Service Details:

Effective from 15 November 2015 passengers who are unable to take their pre-booked sailing due to delayed flight arrival, Cotai Water Jet will offer a special arrangement:
Exchange their pre-booked ticket for one complimentary MTR voucher & one Cotai Water Jet City route ticket to travel on MTR Airport Express to Hong Kong Station, then board Cotai Water Jet City Route to Macau.


Terms and Conditions:
 
  1. This service only applies to the passengers who purchase full fare ticket from Hong Kong International Airport (HKIA) to Macau Taipa ferry terminal through Cotai Water Jet website and mobile app. Eligible passengers can redeem two items at designated venues indicated below by showing a same day Cotai Water Jet Airport Route ticket:
    • Redeem at Hong Kong International Airport Cotai Water Jet E2 counter:
      - One MTR Airport Express ticket voucher to Hong Kong Station
    • Redeem at Hong Kong Macau Ferry Terminal Cotai Water Jet ticketing counter:
      - One same day Cotai Water Jet City Route ticket from HK Macau Ferry Terminal to Macau
  2. This service applies to the passengers who purchase Cotai Water Jet Airport Route Cotai Class, Cotai First and VIP Cabin full fare ticket from HK International Airport to Macau.
  3. Passengers are required to redeem the MTR Airport Express ticket voucher on the same day of delayed flight at Hong Kong International Airport Cotai Water Jet E2 counter during the operation hours (07:30 – 21:00).
  4. Passengers are required to proceed from MTR Airport Express Hong Kong Station to Hong Kong Macau Ferry Terminal to redeem City Route tickets at Cotai Water Jet designated ticketing counter.
  5. Passengers can redeem the same class of ferry ticket from Hong Kong Macau Ferry Terminal to Macau.
  6. This service is subject to seat availability.
  7. This service cannot be used in conjunction with other offers or discounts.
  8. No change, cancellation or refund is valid or entertained once ticket is issued.
  9. Cotai Water Jet will not be responsible for any lost or stolen ticket and no reissuance of ferry ticket will be entertained.
  10. This service is subject to Terms & Conditions of Carriage of Passengers and Luggage.
  11. In the event of any dispute Cotai Water Jet reserves the final rights to this service.
  
 

Cotai Water Jet Ticketing Counters:

  • Hong Kong Macau Ferry Terminal
    Cotai Water Jet Ticketing Counter
    (Shop 305D, Shun Tak Centre, 200 Connaught Road, Sheung Wan, HK)
  • Hong Kong International Airport
    Cotai Water Jet Ticketing Counter
    (Transfer Area E2, Level 5, Hong Kong International Airport Passenger Terminal Building One)