CAREER OPPORTUNITIES

The management company of Cotai Water Jet - Chu Kong High-Speed Ferry Co., Ltd. provides the following job opportunity:

Job Title: General Manager (Terminal & Ticketing)
Working Location : Hong Kong
Job Responsibilities:
         1. Oversee and manage the daily operations of the Pier and Ticketing departments comprehensively, ensuring smooth, efficient, and service-standard-compliant functioning.
         2. Develop and implement departmental operational strategies to enhance service quality and customer satisfaction, while continuously optimizing processes.
         3. Coordinate and assign tasks for departmental staff, supervising the implementation of service standards, including grooming, etiquette, and communication language.
         4. Monitor the performance of frontline staff, handle customer complaints and on-site emergencies promptly, ensuring service levels align with company standards.
         5. Manage departmental administrative affairs, including but not limited to roster scheduling, attendance management, procurement of supplies, and cost control.
         6. Strictly execute relevant systems and measures in accordance with the company's ISM Safety Management System to ensure compliant and safe departmental operations.
         7. Maintain close collaboration with various departments to promote cross-departmental communication and resource integration.
         8. Regularly analyze operational data and customer feedback, propose improvement suggestions, and drive their implementation.
         9. Required to work in shifts, possessing flexibility, adaptability, and a strong sense of responsibility.

Requirements:
         1. Bachelor's degree or above, majoring in Tourism Management, Business Administration, or related disciplines.
         2. Minimum of 8 years of management experience in the tourism, transportation, or related industries.
         3. Exceptional leadership, communication, coordination skills, execution capability, and teamwork spirit.
         4. Fluent in Cantonese, Mandarin, and English, with good written Chinese and English skills.
         5. Prior experience familiar  with the ISO9001 Quality Management System and ISM Safety Management System is preferred.
         6. Proficient in using Microsoft Office (Word, Excel, PowerPoint) and relevant management systems.
We offer an Attractive Benefits Package, including hotel and ferry ticket discounts, year-end double pay, bonus, medical insurance, etc. The annual salary for this position is up to HK$790,000. Interested parties, please send your resume, work experience, expected salary, and available start date to: recruit@cotaiwaterjet.com
Job Title: Operation Manager (Services) 
Working Location: Sheung Wan

Job Highlights: 
•    Guarantee 13th Month Double Pay
•    5 years or above relevant working experience
•    Attractive Remuneration Package
Responsibilities:
•    Assist the General Manager of the Operations Department in managing crew members' services and daily routine work.
•    Manage the vessel cabin cleaning and pest control work.
•    Manage and coordinate with suppliers to supply catering materials onboard.
•    Assist the department in the implementation of the safety management system.
•    Manage crew members' service training, including assisting with year-end evaluation and developing induction training manuals.
•    Monitor and review the vessel cabin service standards and service quality and submit improvement suggestions to the Department Head when necessary.
•    Responsible for formulating supply and replenishment plans for cabin canteen merchandise and supplies.
•    Preparation work before embarkation and after disembarkation according to the maintenance plan.
•    Maintain and store for the crew members’ uniforms record. 
•    Managing contracts for vessel cabin cleaning and services. 
•    Complete other tasks assigned by Department Head.

Requirements:
•    Degree holder with at least 5 years of relevant experience in operation management, preferably with 3 years in management level. 
•    Sound knowledge of crew operational environment & standards, including but not limited to safety and services. 
•    Good knowledge of cabin crew roster pattern is a plus. 
•    Good communication and interpersonal skills with good command of written and spoken English and Chinese. 
•    Computer literacy e.g. Excel, PowerPoint, MS Word.
•    Familiar with ISO9001 requirements is an advantage.
Job Title: Cabin Attendant / Cabin Attendant Trainee / Onboard Service Attendant
(Monthly salary up to HKD $20.000 or above)
Working Location : Hong Kong

Responsibilities
  1. Provide onboard cabin services;
  2. Respond to passenger inquiries;
  3. Shift work is required.

Requirements
  1. HKDSE or above qualification, with an interest in working on luxury high-speed ferries between Hong Kong and Macau;
  2. Applicants with experience in food and beverage service or relevant training in tourism or hospitality are welcome;
  3. Upon joining, the company will provide a series of on-the-job training and arrange for trainees to attend professional skills training and examinations at MSTI. This will not only enhance personal capabilities but also enable trainees to obtain the professional (STCW 2010) certificate and the recognized "Seafarer's Registration Book" (commonly known as the "Red Book") issued by the Hong Kong Marine Department.
Professional Skills Training:
(i) Personal Survival Techniques
(ii) Firefighting Training
(iii) Crowd Control Management
We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com.
Job Title: Terminal - Receptionist

Working Location: Hong Kong


Responsibilities
  1. Responsible for greeting visitors, diversion control;
  2. Handle passenger’s inquiries;
  3. Responsible for seat assignment;
  4. Shift duty is required.

Requirements
  1. Secondary 5 or above;
  2. Good command of spoken Chinese and Cantonese, can communicate in English;
  3. 1 years’ or above relevant experience in customer service is a plus;
  4. Self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com.
Job Title: Terminal – Sailor

Working Location : Hong Kong
Responsibilities

  1. Responsible for vessel mooring and unmooring.
  2. Assist passengers and ensure passengers’ safety during onboarding and offboarding.
  3. Responsible for handling outbound and inbound baggage.  
  4. Assist in handling administration work related to vessels.
  5. Shift duty is required.

Requirements

  1. Secondary 3 or above.
  2. Minimum 1 years’ relevant experience is preferred.
  3. Self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
  4. Good command of spoken Chinese
We offer career advancement opportunities and attractive employee benefits, including hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com.
Job Title: Ticketing Clerk

Working Location : Hong Kong
Responsibilities

  1. Selling tickets to passengers.
  2. Handle passengers’ enquires in related to ticketing information.
  3. Shift duties is required.

Requirements

  1. DSE or above.
  2. 1 year customer service or ticketing working experience.
  3. Good comment of spoken in Cantonese, English & Mandarin.
  4. Computer knowledge is required, including Microsoft Word and Excel.
  5. Familiar with Chinese and English input method.
We offer career advancement opportunities and attractive employee benefits, including hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com.
Job Title: Master

Working Location : Hong Kong

Responsibilities

  1. Operate ferry between Hong Kong & Macau.
  2. Ensure the safety of crew members & passengers.  
  3. Ensure all crew members comply with ISO & ISM regulations.
  4. Responsible for evaluating crew members’ performance.  

Requirements

  1. Bachelor's Degree in Maritime Studies, or related discipline or related field.
  2. Valid Master Certificates of Competency – Class 1 (River Trade / Seagoing).
  3. Valid employment registration book issued by Hong Kong Marine Department.
  4. Attended and hold valid certificates of International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW), International Code of Safety for High Speed Craft (HSC code), and other technical training required by Hong Kong Marine Department
  5. Valid Certificates of Proficiency in Basic Training Certificates (STCW 2010) recognized by Hong Kong Marine Department.
    • personal survival techniques;
    • fire prevention and fire-fighting;
    • elementary first Aid; and
    • personal safety and social responsibilities.
  1. Working experience in High-speed ferry service is highly preferred.
We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com.
Job Title: Chief Engineer

Working Location : Hong Kong

Responsibilities

  1. Responsible for the operation of the engine room.
  2. Supervise the engineering team to complete checking before sailing.
  3. Ensure the safety in the engine room and the safety of engine operation.
  4. Responsible for the maintenance of machinery onboard the vessel.  

Requirements

  1. Bachelor's Degree in Marine Engineer, or related discipline or related field.
  2. Valid Chief Engineer Certificates of Competency – Class 2 or above (River Trade / Seagoing) issued by Hong Kong Marine Department.
  3. Valid Seaman's Identity Book issued by Hong Kong Marine Department.
  4. Attended and hold valid certificates of International Convention on Standards of Training, Certification and Watchkeeping for Seafarers (STCW), International Code of Safety for High Speed Craft (HSC code), and other technical training required by Hong Kong Marine Department
  5. Valid Certificates of Proficiency in Basic Training Certificates (STCW 2010) recognized by Hong Kong Marine Department
    • personal survival techniques;
    • fire prevention and fire-fighting;
    • elementary first Aid; and
    • personal safety and social responsibilities.
  1. Working experience in ship propulsion machinery is a must.
  2. Working experience in High-speed ferry service is highly preferred.
We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com.
Job Title: Junior Engineer

Working Location : Hong Kong

Responsibilities

  1. Assist Chief Engineer in checking and monitoring engines and machinery onboard the vessel.
  2. Responsible for completing simple vessel repair and maintenance.
  3. Willing to work on shift.  

Requirements

  1. Valid Chief Engineer Certificates of Competency – Class 3 or above (River Trade / Seagoing) issued by Hong Kong Marine Department or other equivalent qualification.
  2. Valid Seaman's Identity Book issued by Hong Kong Marine Department.
  3. Valid Certificates of Proficiency in Basic Training Certificates (STCW 2010) recognized by Hong Kong Marine Department.
    • personal survival techniques;
    • fire prevention and fire-fighting;
    • elementary first Aid; and
    • personal safety and social responsibilities.
  1. Working experience in ship propulsion machinery is a must.
  2. Relevant seafaring experience is highly preferred.
We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com.
Job Title: Sailor

Working Location : Hong Kong
Responsibilities

  1. Responsible for ship issues, including but not limited to mooring, deck cleaning and checking before sailing.
  2. Willing to work on shift.

Requirements

  1. DSE or above.
  2. Completed MSTI certificate: STCW2010 and COP with Seaman's Identity Book.
  3. Solid experience would be an advantaged.
  4. Good team spirit and can work independently.
  5. Less experience will be considered as Deck Trainee.
We offer career advancement opportunities and attractive employee benefits, including flexible working hours, post allowance, overtime compensation, hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com.
Job Title: Terminal – Berthing Controller

Working Location : Hong Kong  
Responsibilities

  1. Responsible for setting berthing arrangement for each vessel.
  2. Responsible for staff work allocation and attendance record.
  3. Assist in handling administration work related to vessels.
  4. Shift duty is required

Requirements

  1. DSE or above.
  2. Minimum 1 years’ experience, with solid supervisory experience in Transportation industry will be an advantage.
  3. Detail-oriented, self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
  4. Proficient in MS Office applications, including Word and Excel.
  5. Good command of written and spoken English and Chinese
We offer career advancement opportunities and attractive employee benefits, including hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com.
Job Title: Terminal - Assistant Manager

Working Location : Hong Kong
Responsibilities

  1. Lead and manage the Team in daily operations.
  2. On-the-spot inspection on assigned work and performance of both supervisors and team members, such as grooming standard, etiquette and terminology.
  3. Handling passenger complaints on the site, try to control within the limits of their authority.
  4. Responsible for staff benefits collection and distribution, leave approval, staff mobilization and job allocation.
  5. Strict implementation on Safety Management System and promote Safe Operation of the terminal according to the ISM.
  6. Shift duty is required.

Requirements

  1. DSE or above.
  2. Minimum 3 years’ experience, with solid supervisory experience in Tourism or Transportation industry will be an advantage.
  3. Detail-oriented, self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
  4. Proficient in MS Office applications, including Word, Excel and PowerPoint .
  5. Proficiency in both written and spoken English, Chinese and Putonghua.
We offer career advancement opportunities and attractive employee benefits, including hotel and ferry ticket discounts, year-end double pay, Discretionary Performance Bonus, and medical insurance etc. Interested parties – please send your resume and contact number to recruit@cotaiwaterjet.com.
Job Title: Accounting and Admin Manager

Working Location : Macao
Responsibilities

  1. Provide Back Office support and manage ISO quality management system; coordinate interdepartmental work and handle daily operations;
  2. Organize company and departmental meetings, take minutes, and prepare meeting documentation;
  3. Manage administrative warehouse operations and conduct regular inventory of company assets;
  4. Oversee office space leasing and management, including office network and communications systems;
  5. Manage company financial analyses and reports;
  6. Review and supervise company revenue, costs, and expenses; verify accounts receivable, payable, and current accounts in a timely manner;
  7. Execute accounting procedures and cashier activities; process accounts; prepare annual management accounts and reports; maintain property inventory records; liaise with intermediary agencies (KPMG) and ensure timely issuance of annual audit reports;
  8. Manage and maintain servers, telephone systems, storage devices, computers, printers, and other equipment;
  9. Perform hardware assembly, software installation, configuration, and troubleshooting of IT equipment;
  10. Conduct regular updates, maintenance, and backups of operating systems and software to ensure secure operation of database, network, and information systems.

Requirements

  1. Bachelor's degree or equivalent in Finance, Accounting, Auditing, Business Administration, Economics, or related fields;
  2. Minimum 2 years of experience in Administration, Finance, Accounting, Auditing, or other finance-related work;
  3. Strong English proficiency with ability to use English as working language;
  4. Strong financial analysis, communication, and coordination skills;
  5. Excellent time management and organizational skills with ability to work effectively under pressure;
  6. Conscientious, diligent, and responsible work attitude.
We offer Double pay, Discretionary Performance Bonus, Medical and hospital Insurance. Interested parties – please send your application with full resume, availability and expected salary to HR Department via by email: kh.kam-hsf@cks.com.hk

Job Title: Terminal-Luggage

Working Location : Macao
Responsibilities

  1. Manually handle passengers' luggage and supplies, handle baggage check-in and baggage collection, and assist passengers onboarding and offboarding (including providing wheelchair services).
  2. Shift work is required.

Requirements

  1. Secondary 3 or above;
  2. year or more of relevant work experience is preferred;
  3. Self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
  4. Good command of spoken Chinese
We offer Double pay, Discretionary Performance Bonus, Medical and hospital Insurance. Interested parties – please send your application with full resume, availability and expected salary to HR Department via by email: kh.kam-hsf@cks.com.hk
Job Title: Crane-Operator

Working Location : Macao
Responsibilities

  1. Manually or mechanically carry passengers' luggage and supplies, handle baggage check-in and baggage collection, and assist passengers onboarding and offboarding (including providing wheelchair services).
  2. Shift work is required.

Requirements

  1. Must hold a crane license;
  2. Secondary 3 or above;
  3. 1 year or more of relevant work experience is preferred;
  4. Self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
  5. Good command of spoken Chinese
We offer Double pay, Discretionary Performance Bonus, Medical and hospital Insurance. Interested parties – please send your application with full resume, availability and expected salary to HR Department via by email: kh.kam-hsf@cks.com.hk
Job Title: Terminal-Receptionist

Working Location : Macao
Responsibilities

  1. Check tickets, answer passenger inquiries, assign seats, assist passengers onboarding, count passengers, and manage passenger flow;
  2. Shift work is required.
Requirements
  1. Form 5 or above;
  2. Good communication skills in Cantonese, English, and Mandarin;
  3. Proficient in computer operating systems;
  4. Friendly and courteous;
  5. Self-motivated, possess the can-do-attitude and ability of multi-tasking in a dynamic, fast-paced environment.
We offer Double pay, Discretionary Performance Bonus, Medical and hospital Insurance. Interested parties – please send your application with full resume, availability and expected salary to HR Department via by email: kh.kam-hsf@cks.com.hk